Retail CRM & WhatsApp Commerce
Turn WhatsApp into a high-converting storefront with interactive catalogs, abandoned cart recovery, automated order tracking, and 2-way CRM support.
Test the Live WhatsApp Commerce Simulator
Click tabs below to simulate how shoppers browse catalogs, receive recommendations, track orders, and join loyalty drips.
Built for High-Growth D2C & Multi-Store Brands
From interactive WhatsApp catalog sales to automated abandoned cart recovery and unified support CRM.
WhatsApp Interactive Product Catalog
Showcase multi-item carousels, HD product photos, stock availability, and 1-click checkout links directly inside WhatsApp. Allow buyers to complete transactions without leaving their favorite chat app.
AI Shopping Assistant
Provide instant product recommendations, answer sizing & material FAQs, and guide buyers to the right SKU with natural conversational AI.
Automated Abandoned Cart Recovery
Automatically trigger targeted WhatsApp messages 15 minutes after checkout abandonment. Recover up to 32% of lost cart sales with instant discount codes.
Live Order Tracking & Post-Purchase Loyalty
Deliver instant order confirmations, live shipping updates, and automated delivery notifications. Send automated post-purchase review requests and loyalty reward drips that drive repeat purchases.
Calculate Your Monthly E-Commerce Sales Boost
Adjust the slider to your store’s average monthly order volume to calculate estimated recovered abandoned carts and monthly revenue growth.
End-to-End WhatsApp Commerce Architecture
From initial customer inquiry on WhatsApp to AI product recommendation, automated checkout, order tracking, and re-order loyalty drips.
Product Inquiry
Customer browses product catalog via WhatsApp Business API, website widget, or social ad click.
AI Assistant
Conversational AI evaluates customer preferences, answers FAQs, and generates 1-click checkout links.
Order Tracking
Automated Shopify order status webhooks send instant shipping updates and live tracking pins to WhatsApp.
CRM Loyalty Drip
Post-delivery review requests, loyalty points logging, and automated re-order drips drive repeat sales.
Retail & WhatsApp Commerce Performance Benchmarks
D2C Fashion & Apparel Brands
Use Case: Abandoned Cart & Checkout RecoveryAutomating WhatsApp abandoned cart messages with instant 1-click discount checkout links targets recovery of up to 32% of abandoned carts that otherwise convert to lost revenue.
Multi-Store Electronics & Lifestyle
Use Case: Order Tracking & Support OffloadingAutomating order shipping tracking and automated FAQs over WhatsApp offloads customer support tickets by up to 78% while maintaining instant 24/7 buyer satisfaction.
Frequently Asked Questions
Ready to Automate Your Retail E-Commerce Revenue?
Book a custom demo with our retail solutions engineering team to evaluate WhatsApp catalog automation and Shopify integration.